About us

Welcome to EliteTails — Where Pets Come First

At EliteTails, we know that every wag, purr, and chirp deserves the best. That’s why we’re dedicated to providing high-quality, dependable pet products that bring comfort, joy, and care to your furry (and not-so-furry) companions. Whether you’re a first-time pet parent or a seasoned owner, our mission is to make pet care simple, enjoyable, and rewarding.

Our Story

EliteTails was founded with one purpose: to put pets at the heart of everything we do. Inspired by the unconditional love our pets give us every day, we set out to create a store where quality meets compassion. From grooming essentials to cozy beds, toys, and accessories, we’ve curated a thoughtful collection designed to make tails wag and whiskers twitch with delight.

What Makes Us Different?

  • Quality First: Every item we offer is carefully chosen for its durability, comfort, and safety. We believe pets deserve only the best.

  • For Every Pet & Parent: Whether you’re spoiling your pup, pampering your cat, or caring for smaller friends, our range has something for all.

  • Fast, Reliable Shipping: Orders are shipped quickly from the United Kingdom, so your pets get their goodies right on time.

  • Community of Pet Lovers: EliteTails isn’t just a store—it’s a community. We love hearing your stories, sharing tips, and celebrating the joy pets bring into our lives.

More Than a Store

We’re here to guide and support you at every step of your pet journey. From helping you choose the right products to offering advice for better pet care, EliteTails is more than just a shop—it’s a helping hand for every pet owner.

Whether it’s a cozy corner for your cat, a fun new toy for your dog, or everyday essentials for your pet’s health and happiness, we’ve got you covered.

Thank you for choosing EliteTails. Here’s to happier pets and brighter tails—every day.

Contact Us

Store Name: EliteTails
E-mail Address: info@EliteTails.com
Address: MARUATI E-COMMERCE LIMITED
Unit 2A, 17/F Glenealy Tower No.1, Glenealy Central, Hong Kong

Customer Support:

  • Monday - Friday: 9:30 am - 7:00 pm (GMT+1)

  • Saturday - Sunday: 9:30 am - 2:00 pm (GMT+1)

Response Time: Our customer service team typically responds within 24 to 48 hours